Email:
support@pipsuite.io
Send us a message anytime, and a member of our team will respond during normal business hours.
Chat:
Use the chat icon at the bottom-right of your screen to send us a message while using the platform. Our chat system allows you to get help without leaving the page.
Messages are typically reviewed during standard business hours (Monday–Friday, 9:00 AM – 5:00 PM ET). We aim to respond within one business day. For inquiries sent outside normal hours, expect a response the following business day.
PIPSuite™ provides technology platform support only. We do not provide legal advice, insurance claims advice, or guidance on sending or using generated documents. All support inquiries relate to platform functionality, billing, or technical issues.
When contacting us, please include: Your account email; Description of the issue or question; and, Any relevant screenshots (optional).
This helps us resolve your inquiry as quickly as possible.
DISCLAIMER
PIPSuite™ is a document automation and claims-analysis suite that helps medical providers organize EOB data and generate standardized demand correspondence for unpaid no-fault insurance benefits.
No Legal Advice / Not a Law Firm
PIPSuite™ is not a law firm and does not provide legal advice. PIPSuite™ provides self-help document automation and claims-analysis tools for medical providers. Use of this website or platform does not create an attorney-client relationship.
Provider-Directed Use
All documents generated through PIPSuite™ are created based solely on information supplied by the user. Medical providers retain full responsibility for determining how and whether any generated documents are used, including whether to send documents, pursue payment, consult legal counsel, or take no further action.
No Representation or Enforcement
PIPSuite™ does not represent users, communicate with insurers or third parties on their behalf, file claims, initiate lawsuits, or provide litigation services.
Jurisdictional Limitations
PIPSuite™ is intended for use only in jurisdictions where medical providers are legally permitted to pursue no-fault or similar insurance reimbursement under applicable contracts and laws. Users are solely responsible for ensuring compliance with all applicable statutes, rules, and regulations.
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